It has been a nearly a week since I headed on the road and had no internet access. Well, I could have accessed the Web at the Hampton Inn, but I changed so many of my passwords I had no idea which sites and passwords matched up anymore.
Before I do much of writing I need to document and fact check what occurred Sunday night. I vividly remember the few episodes I viewed of “Pee Wee’s Playhouse” from too many years ago. Pee Wee had pissed off “Miss Yvonne” who came storming up to him exclaiming, “I’ve got a bone to pick with you, PEE WEE HERMAN!!!”
This is Jamie saying, “I’ve got a bone to pick with you… MOTEL SIX!!”
I’ve been doing road trips since the 1970’s and know how things work. If there has been one constant over the years it is: when you stay at Motel 6, the price emblazoned on the outside sign is the room rate for one person with an add on for each additional person.
Many motel chains will have teaser rates with asterisks on their billboards along the highway or add “and up” after the low teaser rates so they don’t have to honor the low advertised price. I believe the proper term for this is “Bait and switch”. In all the years I’ve travelled and stayed at Motel Six, the price on the outside sign is the price I’ve paid for the room. That is until this past Sunday night.
Billy and I packed up and left the phonograph show at just about 3:00 p.m. Sunday afternoon. The construction and traffic on the I-90 west of Chicago was horrible. Last year we took I-90 through Chicago to see if that would be any easier from all the toll pull-offs etc on the by-pass. Let me just say it was a disaster. Never again! This year we by-passed Chicago by taking our usual route of: 290 to 294 to 80 to 65 south.
We lost an hour going back to the Eastern time zone.
Our stop for the night is usually the Motel Six in Lafayette, IN. This location is perfect for us timewise. It is some 500 miles to Tuscaloosa from here. We have stayed here for many years without incident…that is until now.
When Billy and I checked in Billy put the charge on his American Express, and showed his AARP card for the senior discount. We were both numb from the drive. On top of the horrendous Chicago traffic, there were a couple downpours and accidents to contend with. Every year my road trips to and from Chicago get to be more draining!
Anyway… the desk clerk at the Motel Six was not that competent. There were shady characters in and out of the lobby the entire time we checked in. We were given a room with two beds located in the back of the building. Bill left his vehicle packed with valuable show merchandise parked in front. We drove to the room in my truck. My stomach knotted up. It was like being “in the hood”. All these room doors were open, trash was everywhere, beer coolers, questionable people strolling around-hanging out and smoking. They always say to go with your gut instinct. Billy went to change rooms before we headed to the Outback for supper. This one guy was sprawled out on one of the Lobby chairs chatting up the desk clerk while another lady was crying and weeping with her drama. Bill said he needed to change rooms and would check back after we ate.
At the Outback we went over the bill. The final total was some $62.00. That seemed kind of high with a base rate of $39.99. On the bill we were charged $55.99 for two adults, and the AARP discount was never applied!
We returned to the Motel Six to change rooms. We had not used anything in the old “ghetto room”. I made sure all was in order and moved out my bags back to my truck. I parked in front next to Billy and waited for the outcome.
We were changed to front second story room. Billy was given a number of reasons as to why the $39.99 posted price was not honored:
- The motel was booked solid. This was hard to believe as the parking lot was pretty empty. The number of available rooms signaled by half open curtains was pretty high.
- Only the “old style” rooms with carpets were at that price. We were paying extra to stay in a “Euro Vision” room.
A new key was made up for the different room. Billy went up and it would not work. Returning to the office this clerk cut another key and went with Billy to check things out. She had the old key and said, “You have to shake these things to get them to work.” The old door key would not work for her. The new one did. This poor clerk was upset when Billy said we were going to contact corporate headquarters. I felt sorry for her as she was only trying to do her job as best she could in a miserable place.
Monday morning we were awakened at 5:30 by construction work going on in the next room. What a nightmare this ordeal turned out to be.
I did a quick survey of the grounds to get pictures for document of the signage, and empty parking lot. Two “questionable guys” were hovering in the stairwells doing God knows what.
We go to check out. The stench of incense was overpowering in the lobby. I’m assuming the Motel manager is now on duty. This woman was not very friendly. I’m guessing she got an earful from the night clerk.
She questioned about what was wrong with our first room. Billy replied, “We did not want to stay in the ghetto.” The look on this woman’s face was priceless. I don’t think she was accustomed to such bluntness. I’m assuming the state might be paying Motel Six to house homeless people here. There is an attitude I’ve witnessed in major cities of the homeless and what we witnessed the night before fit the stereotype perfectly. When asked about the bill she pointed to the sign on the wall showing the base rate was $49.99 for one person, $55.99 for two. I took a photograph of this sign to compare and contrast to the outside sign.
I questioned her as to why the outside sign had $39.99 posted as the room rate. She replied, “That is only for walk-in’s.” When I said, “That is what we were…we were “walk-in’s.” She then pointed to the sign and said, “$55.99 is the rate for two people.” It was evident there was no reasoning. This woman said she was a franchisee of Motel Six so she was pretty much in charge. That might be true, but to pull people in with a fraudulent posted rate is crooked in my book. If the sign was $49.99 I would have no gripe.
It is not the money; it is the “bait and switch” practice. Motel Six Corporate will be hearing from me, as will the attorney generals office of Indiana.
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